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Internet Access

Introduction

     Before you get one of the following internet providers, it's time for a little suck control.

1.)  AOL

2.)  CompuServe

3.)  Prodigy

4.)  Juno

5.)  NetZero

6.)  MSN

7.)  PeoplePC

     You see them on TV everyday.  Their ads are in every magazine.  They try to reel you in by giving you second-rate virus, spyware and spam protection.  They tell you now is the best time to join.  They entice you with service for X months or X hours free.  Don't buy into this crap.

Why They Suck

    The above internet service providers (ISP's) are among the worst in the world.  Windows 95 and above comes with all the software necessary to connect your computer to the internet considering you have the hardware (a modem).  It is called "dial up networking", or "DUN" for short.

     Ironically, the world's "largest ISP" is also one of the worst.  AOL uses a clunky third party program that bypasses Window's native DUN.  You should NEVER put any disk you get from an internet service provider into your computer, only the Windows Operating System disk, but you should already have that and your internet service can't give it to you.  Please note that installing certain Cable/DSL modems with USB connectivity requires the user to put a special driver disk in, in this case it is safe.  If you must go with dial-up, there is only three things you need from your ISP: A phone number, a user name, and a password.  Always ask the provider for the instructions, for your operating system, to install your service without the disk.

     If you can't use an internet providers service with the software already installed on your Windows based computer, then that is your clue your service provider is second class though it should not be your first clue.

     AOL is hard to navigate and lacking features that have been around for years.  Their system is well behind the times.  They charge an outrageous $9.95 a month.  Would it surprise you to know, for only $20 more a month in some areas, you could be surfing at more than 20 times the speed of AOL.  Even the cheapest DSL or Cable internet is, in many cases and areas, at least 20 times faster at only a 50-80% increase in price.  Just a comparison but that is the equivalent of buying a 20 gallons of gas for as little as the price of one and a half gallons.  Most peoples excuse for not getting high speed is: "I don't use the internet that often." or "I don't need my service to be that fast."  Well if you had high speed you would use it more often and more efficiently.

     Ok, so I spent all my time bashing AOL.  All of the ISP's in the list above suck.  No matter what they tell you, you can almost always get a better deal, not just price-wise, locally when it comes to internet.  Large nationwide services are likely bogged down, and only out there to make money.  They could care less if a single customer has a bad experience.  Local service will usually do just about anything to keep you.  

     If you have a problem and you get a mean whore on the phone, hang up and call back.  You will almost always get another person that could be a little more worried about losing you as a customer or go to the local office and be calm.  You can't go to the local office of any ISP listed above because there usually isn't one.  Only a national headquarters.  Make sure you have enough gas and vacation time scheduled before you make your way to the headquarters of one of these services.

How much should it cost?
     The following is a list of Internet Access Technologies and the absolute highest price you should pay monthly.  I intentionally left off satellite and wireless internet because I have not had any experience with them and they are less common at this time.
 
Dialup (28.8, 33.6, 56Kbs)   $19.95
DSL (256 kbps)   $30
DSL (1.5 Mbps)   $50
DSL (3 Mbps)   $60
Cable (1 Mbps)   $35
Cable (8 Mbps)   $60

     This is only a suggestion of prices.  Internet might be limited to one or two providers in some areas and even none in others.  It might be more or less in your town.

So Your ISP Advertises Free Virus Protection

So what!!

     Free anti-virus, anti-spyware/adware, and anti-spam software has been around for years.  See the  Top 10 Programs to have on your Computer section in Downloads section of this site.  This small list is just what the title says, a list of ten programs that you should not be on the internet without.

     Free antispyware software is available all over.  Some examples are AdAware, Spybot S & D, and Windows Defender.  The first two are good by themselves but great when used together.  The latter is the ok but it is only compatible with Windows XP Service Pack 2. 

     Antispam is free on all Hotmail, Yahoo, and most free web-based mail sites.  For Outlook and Outlook Express you can get SpamFighter.  SpamFighter basically scans your email as it is received and matches it with records found in its vast system of already blocked emails.  Users of the program mark a piece of mail or an address as spam and that is sent to their system.  Once a few people mark the same message as spam, it begins being marked as spam for everyone and is moved to a special folder marked SpamFighter or is deleted automatically depending on settings..

Differences in Internet Service Technology

     Before I go into all the technical jargon I thought I would clear up all of the confusion with abbreviations and units of measure.  The following table explains some common measurements:

bit b 0 or 1
byte B 8 bits
kilobit kb 1000 bits
kilobyte KB 1000 bytes
megabit Mb 1000 kilobits
megabyte MB 1000 Kilobytes
gigabit Gb 1000 Megabits
gigabyte GB 1000 Megabytes

You can test your internet speed by clicking the image below.

Speakeasy Speed Test

Dial-up Internet

    The speed you connect to the Internet with dial-up is determined by a number of factors like the speed of your modem, the modem type and speed supported at the number you dialed, the quality of the phone lines in your area, and the amount of traffic on the Internet. These factors will always make your connection speed less than the speed listed on your modem or by your provider. 

    In the case of a 56KB modem, other factors besides those mentioned above, prevent the modem from actually connecting at 56KB.  56KB is actually the theoretical speed of the modem.  In the real world, connection speed is generally in the 20-45KB range for these modems.  Take it or leave it, Take it: 56KB modems still have the fastest connection speed for dial-up.  Leave it: Go for Cable or DSL internet.

     The distance away from the ISP has the largest impact on speed and connectivity with traffic coming in second.  Depending on the time of day, you may not be able to connect because too many people are logging in at the same time.

Cable Internet

    Cable internet has one of the fastest, most stable internet connections in the world.  While dial-up, as we covered in the last section, connection speeds range in the lower 20 to 45 KB/s range, cable runs along the 100 to 10,000 KB/s range.  An easier explanation; it can take between 15 minutes and half an hour to download 6 megabytes of data with dial-up.  That is about four 3.5 inch floppy disks.  With cable you can download that same amount in under 30 seconds.

     Best of all, cable internet uses existing wiring but doesn't tie up your phone line like dial-up and has absolutely no effect on picture quality on your television.  Cable internet is online all the time.  When you shut your computer down, the cable modem is still holding the internet signal.  The very second you turn on your computer, you are online.  You never have to wait for a connection.  You never get a busy signal.

     The distance from your ISP is not the largest factor in cable internet's case.  The number of people on the same single cable line of your street, block, or area can have a small effect on service quality and speed.  There isn't really a way to tell the quality of service until you get it an try it out.
 

DSL Internet

     DSL or "Digital Subscriber Line" is a service through your phone company usually.  It also uses currently existing wiring but adds a "filter" to every phone jack in the house.  Basically, it works this way:  Your DSL modem stays connected all the time.  The "filter is more like a splitter.  It divides your phone line from a two lane highway to a four lane highway.  One lane sends data, one sends voice.  One lane receives data and one receives voice.

     The downside to DSL is the same as dial-up.  It is still internet through a phone line and subject to the same limitations in distance and line quality.  The farther you are from the ISP, the slower and the less reliable your service is.  Line age and quality is also an issue for both dial-up and DSL.  Asking your phone company to come lay new line is like asking Bush Jr. to be the first president to kill himself.  They won't do it even if all will benefit from it.

So What Service Do I Get?

     There is not one specific company that I could tell everyone to get.  Try really hard to find one that does not require you to sign a contract.  The best service and customer support usually comes from the small home town service providers or your cable TV provider. (more on that in a minute.)  They tend to care more about the individual and his/her experience with them and their service so you will continue to spend your money on them.  Their service is sometimes better and more responsive.  Sometimes cheaper and sometimes at the cost of being more expensive.

     If you watch TV and are bombarded with commercials of an internet service that boasts nationwide service or service in most areas, you do not want this service.  Look in your phonebook.  Look for the services that doesn't have a full page ad.  In fact, look for the ones that don't have an ad at all.  Call and ask prices and about their service.  Be sure to tell them you are a novice user.  You should almost never get dial-up service through your phone company unless it is the only dial-up service or the only DSL service offered in your area.

     If I were to recommend a specific technology, I would say definitely get Cable internet.  It offers the highest speed with the most stable connection.  It's also twice the cost of dial-up with up to 115 times the speed.  If it were possible to connect your computer to 115 modems each with its own $20 service, it would cost you $2,300.  Most say they don't need that fast of an internet service.  I say they don't know what they are missing.

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